Customer Opt-In Workflow

TWASELL VISITOR CONSENT & PRIVACY NOTICE Last Updated: February 10, 2026 Welcome! This business uses TwaSell to run its loyalty rewards program. Before you check in, please review how your information will be used. 1. WHAT WE COLLECT When you check in, we collect and store: • Your mobile phone number • Your name (if provided) • The date and time of each visit • Your reward and discount redemption history • Your consent status and preferences 2. HOW WE USE YOUR INFORMATION Your information is used to: • Track your visits and determine reward eligibility • Award rewards when you reach the required number of visits or points • Allow the business to view your visit history • Send you SMS messages if you consent to receive them We will NOT sell your personal information to third parties. 3. SMS COMMUNICATIONS By providing your phone number, you may receive: • Visit confirmation messages • Reward notifications when you earn a discount • Promotional offers and business updates (if you opt in) • Message and data rates may apply • Message frequency varies based on your visits and the business • You can opt out at any time by replying STOP to any message • You can get help by replying HELP to any message Consent to receive promotional SMS messages is optional. Visit confirmations and reward notifications are part of the program. 4. WHO HAS ACCESS TO YOUR DATA • The specific business you checked in with can view your visit history and contact information • TwaSell (the platform provider) stores and processes your data on behalf of the business • We use third-party services to operate the platform: - AWS for SMS message delivery - Firebase for secure authentication • We do not share your information with any other third parties except when required by law 5. DATA SECURITY We protect your information with: • Encrypted data transmission (HTTPS) • Secure data storage with access controls • Authentication and authorization safeguards 6. YOUR RIGHTS You have the right to: • Opt out of SMS messages at any time by replying STOP • Request access to your personal information • Request correction of inaccurate information • Request deletion of your data at any time • Withdraw your consent to data processing To exercise these rights, contact the business directly or email privacy@twasell.com. 7. DATA RETENTION • Your information is retained as long as you remain an active participant in the loyalty program • If you request deletion, all your data will be permanently removed within 30 days • The business may retain anonymized visit statistics for analytics purposes 8. CHILDREN'S PRIVACY This service is not directed to children under 13. We do not knowingly collect personal information from children. 9. CHANGES TO THIS NOTICE This notice may be updated from time to time. Continued participation in the loyalty program after changes constitutes acceptance of the updated terms. 10. CONTACT INFORMATION For questions or to exercise your privacy rights: • Contact the business directly • Email: privacy@twasell.com By clicking "I Accept" below, you acknowledge that you have read and understand how your information will be collected, used, and protected as described above.